Terms and conditions

1) Scope:

Motoridays Costa del Sol S.L., is a commercial trademark from now on Motoridays, with address in Calle Pintor Francisco Boigas Aguilar nª22, Málaga, 29016, C.I.F. nº B-93622421.

Motoridays, acts as a go-between for you as a rent-a-bike or tour company and the final customer, according to the general conditions of contract andother appendixes, described in the documentation given to the provider.

When formalizing a reservation or buying any service through Motoridays you come into a direct contract with Motoridays dealers. From the moment the reservation is formalized,we act as mediators between you and the customers giving them your details and sending them a confirmation e-mail, according to the details provided by you as a provider in our intranet system.

2) Contract terms agreement:

Your reservation is subject to your agreement of our contract terms, our privacy policy and our destiny leaseholder’s contract terms. If you don’t agree with our contract terms or have further questions about the terms,please contact our customer care department.

3) Limited availability vehicles or under confirmation:

Motoridays works to offer the same bike model and make asked forin the chosen time and the location, although some models, due to their limited availability may not be available at the moment of booking. For limited availability bike models, you will receive a confirmation email upto 48 hours from the moment of reservation.

In the case we can’t guarantee the availability of the desired brand and model, Motoridays, will offer you an alternative motorcycle model for your acceptance. In case of non-agreement on your part, the reservation will be canceled without any charge.

Important note: remember that your pre-reserve is not valid until it has been confirmed and sent as “starter voucher” and up to 48 hours (excluding holidays) from themoment of transaction.

4) Information mistakes:

Motoridays periodically reviews its business supplier’s information quality and reliability, although accurate information related to prices, availability and rent particular conditions, are the leaseholder’s responsibility. That keep their information updated trough an intranet connected to our website, therefore Motoridays can’t guarantee that all the information will be complete and exact. We are also not responsible about typographic mistakes or temporary server failures,maintenance, repairing tasks or updating of our website or other reasons.

5) Documentation prior to reservation “starter voucher”:

Once your details are confirmed, you’ll receive -via e-mail – paperwork inyour name called “starter voucher” with your reservation details & leaseholder’s address, valid to hand in to the destiny supplier.

Important note: the starter voucher is not valid as a rent contract in destination, the voucher Works as a reservation between you and the leaseholder.

6) Possible changes at arrival: vehicle, make or model:

If you, the lessee, are not satisfied with the quality of the vehicle, you must inform Motoridays before removing the vehicle

Due to unforeseen circumstances such as, mechanical failures, theft or other unexpected circumstances, occurred after the reservation took place,that affect our supplier’s vehicle stock, could cause Motoridays or their leaseholder’s not being able to satisfy the category, make or model chosen, or any other contracted services, even with the reservation confirmed.

Motoridays will try by all means to ensure the delivery of the bike that has been assigned or another one of similar characteristics or higher category at the same price, if this is not possible and a lower category motorcycle is delivered, the price difference will be paid in favor of the client.

7) Rent contract, delivery moment requirements:

A completed leaseholder’s rent contract is the condition for the bike to bedelivered. For the rent contract to take place, the contractor party has to meet the following requisites:

  • Minimum age proof, and holding a valid license or driving permit holder with a 6 month minimum validity period counting from the last renting day valid for the country of destination and valid Passport would be necessary.
  • Minimum experience required, depending on the model and driving style intended to do. Remember further bike specifications such as weight,measurements and horsepower, are available in our website bike files.Sometimes the landlord can request a practical driving test with the vehicle, in order to check the lessee’s ability.
  • It is essential the presentation of a contract and credit card with enough balance to pay for supplements extras or unforeseen events and services.
  • In the case of not having all the papers and/or minimum requirements when presented to the leaseholder, the reservation can be cancelled without refunding the reserved services amount.
  • In the case of not having all the papers and/or minimum requirements when presented to the leaseholder, the reservation can be cancelled without refunding the reserved services amount.
  • he collection of the vehicle by the lessee, must be made punctually according to the dates and times established in the reservation voucher. A2-hour margin will be given, to collect the vehicle. After this time, thelessor and Motoridays reserve the right to cancel the reservation,without refund to the lesse.
  • Motorcycle passengers. The vehicle must be suitable for the purpose,having a double seat. As a general rule, the minimum age for the passengeris 12 years old. Check the specific regulations of each country.
  • Currency exchange. Any payments in destination will be made in the localcurrency of reference. The current exchange rate will be applied.

For your personal safety we strongly recommend taking out a personalaccident insurance also to reduce the damage bail amount, both optionalinsurances available for on-line hiring on our website.

For any further doubts about your driver license validity in the country ofdestination, see the information in the “presentation voucher” or contactour customer service.

Motoridays will not be responsible for rejected rents due to lackof necessary papers and driving requirements

Motoridays will not take any responsibility for any renting orcontract that are cancelled or dismissed due to lack of documentationnecessary for driving.

8) Vehicle use terms:

  • Driving under the influence (DUI alcohol) , non consented or specifiedin the contract off-road driving & sports competitions , is totallyforbidden.
  • Driving under the influence (DUI) of drugs or any other substance thatcould affect normal concentration skills also as dangerous or carelessdriving is totally forbidden.
  • Lending the bike to other people, not authorized in the contract,non-valid license holders, and non capable drivers or not in a proper stateto drive.
  • To pawn or sell the motorbikes entirely or by parts , the motorbike’sequipment , accessories or papers in any manner that attempts against theleaseholders propriety rights or any of the rights he has over the vehicle.
  • If intending to cross country borders with the vehicle during your trip,our reservation centre should be notified due to possible border crossingproblems or restrictions.

9) Licenses, passports, visas and security:

In general you must be a national or international driving license holder,although necessary papers to be eligible to enter the country ofdestination such as passports and visas are exclusive and depend on every country’s border laws and subject to legislation changes. Please check withthe country of destiny embassy or consulate the required documents andtravel tips.

10) Prices & Services:

A) Included:

  • Local tax rates, third party civil liability insurance (except wherementioned) , use instructions and leaseholder counter motorbike delivery,are included in our motorbike rent prices in packs of 24 hours for theduration of the contract.
  • Driver & passenger helmets and extra equipment can sometimes be included, please check your particular rent conditions in the product files and optional services contracted in your “starter voucher”. All additional free services are subject to availability.

B) Not included, available for on-line hiring:

  • Extra equipment, additional helmets, cases, GPS and extra services available like, personal accident & cancellation insurances or bail amount reduction.

C) Not included and payable at destination:

  • All not specified , petrol (Motorbike will be delivered with a full tank ,required to be replaced before drop-off) repair expenses , young driver extra charges , out of opening times and non working days delivery expenses and traffic fix penalties.
  • In some cases, a daily mileage limit is applied and the extra mileage is charged. We encourage you to make this payment when the motorbike is returned. You can find this information in the chosen motorbike file and in the “starter voucher” once it is processed.

11) Deposits:

In the majority of bike renting , you will be required to leave a deposit with de credit card or debit payment .This deposit could be from 300€ to 3000 € depending on the vehicle and country chosen . This amount and type of deposit are explained in your starter voucher.

This amount will be refunded by down payment or cancellation of your debitcharge on your card.

VERY IMPORTANT:Motoridays will not be responsible for any damage to the vehicles or reimbursement of the money deposits between the client and the leaseholder.

Please check the vehicle’s condition before delivery, and when you return your vehicle and done all tramits, check that the deposit has been returned.

12) Incidents / accidents / mechanical issues:

Motoridays does not have direct supervision on the state or age of the motorcycles at the time of delivery, please check the general condition of the vehicle at the time of signing the rental agreement and state in this any defect. Motoridays, assumes no responsibility for the condition of motorcycles and their derivatives.

During the rental period, in case of mechanical problems or other events,you should contact the leasing company. You will have a contact telephone number for this use.

The rental does not cover the repair costs for punctures as well as other damages attributable to the lesse’s driving style, the lessee must pay the costs of the repair to the lessor. Motoridays, will not be responsible for personal or material damages. Any claim for damages or possible withholding of funds for repair, must be agreed directly by the landlord.

13) Extension and reduction of renting periods

Rental period extensions must be notified two days in advance to the local leaseholder, before the first period expiration date.Motoridays can’t guarantee the initial contract rental rates when extending periods.

In case of wanting to bring forward the motorbike return,Motoridays will not be able to refund non-used paid rental days,ask the local leaseholder about the possibility.

14) Reservation cancellation or changes:

Please note the weather conditions are variable, cancellations due to weather or other causes outside our organization are not refundable, please contact the landlord in case of any setback.

For modification or cancellation of your reservations, please contact our reservation center: [email protected] The modification or cancellation of complementary services to the reservation, can cause cancellation expenses.

15) Claims & Complaints to Motoridays or service leaseholder:

If not satisfied with your Motoridays rent or hired services,please contact our customer care department as soon as possible via [email protected]

Motoridays will act as an intermediary between you and the leasing our tour company. In no case, Motoridays will be responsible for the costs or compensation of such claims.

16) Law & Court:

Our general hiring and data base protection terms are based in the Europeancommunity I-commerce laws, and are governed exclusively by Spanish laws& courts.